Digital Product FAQ

 

When will I get my digital download link if I purchase a digital item?

You should get an email that will be sent to the one on file in your account with information or in your account purchases tab. If not please contact customer care on the contact page customercare@tinascrafting.com.

What do I do with TV Wall Art?

We assume you know your software of choice when you make your purchase.

1. Make a new folder in your phone for your Frame TV art
2. Go to the app on your T.V.
3. Select your device
4. Select "Art mode"
5. Choose "Add Your Photos"
6. Find your new album and choose the print you downloaded
7. Choose the mat option you prefer
8. Click “Set On Frame”

What do I need for a wall art file?

We assume you know your software of choice when you make your purchase. That said, you can use editing software such as photshop, photopea, and other software that can load and print your image to the size you choose and a printer for printing your new downloaded file.

What do I need for a sublimation or t-shirt file?

We assume you know your software of choice when you make your purchase. That said you can use editing software such as photshop, photopea, and other software that can edit a file. You will want to "mirror" and writing in your software. You will also need a printer that can do sublimation printing, if you are using a heat press for a t-shirt you will need to be sure you have printer paper designed for transfers. Most information can be found on youtube.

What do I need for a digital product such as a planner?

We assume you know your software of choice when you make your purchase. That said you can use an Ipad, or Android, with programs like Goodnotes, Penly, (android) Notability Notledge Xodo. You can use a Mac or PC with programs like  Power Point Google Slides and more. Program must support PDF files.

I need help! I don't know how to use my planner program or my art program!

Look on youtube for tutorials on the program you wish to use, often times you will see free and paid program tutorials.

Can I refund a digital download?

No. Due to the nature of a digital file this can not be returned or refunded, please be aware of your purchase before you place your order. Please contact me before you order if you have a question. customercare@tinascrafting.com